We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
As a Entra ID Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.
Skills Required
This role requires deep knowledge (300 – 400 level) in the following technology areas:
Entra ID
Role Base Access Control (RBAC)
Account Management
-User Accounts
-Service Principals
Group Management
Entra ID Enterprise Application Management
Authentication Models
-Cloud Auth (PTA/PHS)
-Federation
-Protocols
1.OAuth
2.SAML
3.ODIC
4.Kerberos
-FIDO2 \ Passkeys
Device Management
-Hybrid Join
-AADJ
Account Synchronization
-Entra ID Connect
-Entra Cloud Sync
Azure P1/P2 Features
-Conditional Access
-MFA
-Risk based policies
-Reporting
-Troubleshooting
-Self-service Password Reset (SSPR)
-Entra Password Protection
1.Policy configuration
2.Integration with Active Directory
-Entra ID Governance
1.Privileged Identity Management
2.Periodic Reviews
3.Self-Service Access Reviews
4.Compliance audits
-Entra ID Protection
Management
-Microsoft Graph API foundational knowledge
Optional Skills
ADFS
Active Directory Certification Services
Azure services
-Azure Monitor
-Azure Sentinel
Defender for Endpoint
Relevant Certifications
Microsoft Certified: Identity and Access Administrator Associate or equivalent
Microsoft Certified: Cybersecurity Architect Expert or equivalent
Microsoft Certified Trainer or equivalent
Certified Information Systems Security Practitioner (CISSP) or equivalent