Demand Manager
Burnley
Salary: £30,000 - £40,000 DOE
As a market leader in supply chain and inventory management, we are seeking a highly organised, detail driven, Demand Manager to join our team. As a business we focus on reducing costs and automating manufacturing for our customers, all whilst maintaining incredibly high standards.
The opportunity
This is a key role within the Supply Chain team, acting as the critical interface between customers, production, procurement, and commercial functions. You will have ownership of the end-to-end sales order process, ensuring alignment between customer demand, production capacity, and material availability, all whilst adding valuable input to the business.
The role
Operating within a small team, we require someone who is structured, self-disciplined, and capable of working independently to provide accurate and timely outputs. The ability to manage workload effectively with minimal supervision will be crucial.
Further to the above you will:
* Be responsible for maintaining the accuracy and integrity of the order book
* Drive the forward-planning processes to support on-time delivery and a high standard of customer satisfaction
* Work closely with cross-functional teams to align customer requirements with internal capabilities
* Proactively schedule material and resource
* Align forecasts and the end-to-end supply chain to ensure on-time and in-full delivery
* Manage the full sales order process from order receipt and acknowledgement through to delivery, ensuring accuracy and timely updates
* Align customer forecasts and orders with internal production plans, both short and long-term
* Balance production capacity, material constraints, and customer priorities to support accurate planning and realistic delivery dates
* Deliver production inline with customer contractual requirements
* Support the production planning process by contributing data and insight into planning meetings
* Ensure raw material pricing flows correctly through the order book to customer quotations or invoices, where relevant
* Continuously seek improvements to processes, systems, and communication channels that enhance efficiency and customer satisfaction
Our ideal candidate
We are searching for someone who is confident with remote account management and has a proven ability to negotiate with customers. At this stage in your career you will have proven experience in a similar role within manufacturing, supply chain, or production planning. Furthermore you will:
* Be commercially aware, with a proactive approach to risk management and escalation
* Have strong communication skills, with confidence in dealing directly with customers, suppliers, and internal teams
* Be well versed in working with ERP/MRP systems
* Have experience in maintaining accurate, structured data in relation to demand forecasting, capacity planning, and material requirements planning
* Be comfortable in managing competing priorities in a fast-paced environment
* Have working knowledge of ERP systems such as Odoo, SAP, Oracle, or Sage
* Have exposure to S&OP (Sales and Operations Planning) or similar cross-functional planning frameworks
Successful applicants will be subject to a DBS and Credit Check
If the above is of interest to you then click to apply Or, pick up the phone and call Webber Hughes Ltd.
Job Type: Full-time
Pay: £30,000.00-£40,000.00 per year
Benefits:
* Additional leave
* Health & wellbeing programme
* Life insurance
* On-site parking
Work Location: In person