Head of retail

Retail Director | Cheshire & Merseyside | £60,000 + Benefits

Are you a bold retail leader who thrives on challenge and change? We're seeking an experienced Director of Retail to lead the turnaround of a multi-site charity retail operation and build a profitable, sustainable future. This is a senior leadership role for a proven transformation specialist, someone confident making tough decisions, revitalising underperforming shops, and investing where growth and impact are strongest.

Key responsibilities include:

1. Leading and delivering a retail transformation strategy to stabilise, optimise and grow performance

2. Taking accountability for commercial results, budgets, KPIs and profitability across the retail estate

3. Reviewing the shop portfolio and making evidence-based decisions on investment, improvement or closure

4. Driving operational excellence across customer experience, stock flow, visual merchandising and Gift Aid