Job Description
We are currently working in partnership with a local council based in Surrey, who are looking to appoint a Landlord Services Manager on a 6-month temporary contract.
This will be a full-time position with a negotiable day rate.
The ideal candidate will have experience managing a group of managers and in-depth understanding of relevant legislation.
Duties will include (but are not limited to):
* Leading, developing and managing a number of teams which will include; tenancy management officers in both general and sheltered needs, rents team and rent admin
* Managing tenancy breaches, contractual change requests, and compliance matters
* Driving service improvement initiatives and delivering right-first-time resolutions with tenant engagement at the forefront of any improvement initiatives
* Embedding the standards of the Social Housing regulator into every aspect of the team
Experience required:
* Experience managing line managers and conducting 1-2-1’s
* Experience in all areas of tenancy management, rents and ASB
Skills, knowledge and expertise required:
1. Good organisational and time management skills
2. Ability to manage and encourage teams to highest standards