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Support worker

Londonderry
Mpa Recruitment
Support worker
Posted: 3h ago
Offer description

MPA are currently recruiting Support Workers on a temporary basis for our client Apex housing. This role will be within Supported Living Schemes, Housing with Care Facilities and various other settings in the Derry/Londonderry, Strabane and Limavady areas.


Job Duties

* Assist in the development, implementation and review of support and care plans taking account of the views of tenants, their families, and significant others.
* Assist tenants to participate in agreed programmes of support (domestic skills, personal hygiene skills, work skills, social and recreational skills, and self-help skills) to achieve maximum independence.
* Assess and draw up support and care plans for tenants (using the Star outcomes model) and complete annual support/care reviews for tenants.
* Provide support and assistance to tenants (via the key worker system) to maintain personal care needs.
* Observe and report changes to tenant’s health and behaviours.
* Act as part of a team in the preparation, implementation, and ongoing review of programmes of activities based on tenant’s individual needs.
* Plan and implement regular key-work, annual reviews and resulting action plans in conjunction with tenants.
* Arrange and actively participate in tenants’ activities including holidays, day trips, seasonal and fundraising events.
* Work as an effective member of the team to meet the needs of tenants.
* Communicate effectively with public bodies to support tenant’s development.
* Ensure all services are delivered in accordance with recognised standards, including RQIA, Supporting People and Apex’s policies and procedures.
* Support and enable good relations between tenants and the local and wider community.
* Establish and maintain good working relationships with the multidisciplinary team, tenants, visitors, colleagues, relatives, other departments/all levels of management.
* Provide a comprehensive handover to other team members.
* Follow the Associations complaints policy on receipt of any complaint made by a tenant or on behalf of a tenant.
* Ensure confidentiality at all times in relation to tenants, relatives and staff (unless you believe harm may be caused to the person or another person by not doing so).
* Deliver all tasks on time and to agreed quality standards.


Essential Criteria

* QCF/NVQ 2 Health and Social Care or equivalent.

And

* 6 months experience in a formal care/support role* and previous experience of working with individuals with learning disabilities/ mental health issues.
* Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.
* Previous experience in administrative duties.

Or

* 2 years’ experience in a formal care/support role* and previous experience of working with individuals with Learning Disabilities/ Mental Health issues.
* Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.
* Previous experience in administrative duties.
* Must be willing to work towards the completion of relevant qualification.


Benefits for YOU:

* Weekly Pay- (you will be paid every Friday).
* Fantastic hourly rate.
* Flexible Working (you decide when, where and how often you work).
* Enhance your work life balance.
* Holiday pay.
* Pension Scheme.
* 24 Hour Office Support.
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