Application Support Team Leader - Tech Firm - £55,000-£65,000 + Bonus
This range is provided by Hunter Bond. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job title: Application Support Team Leader
My client is looking to add an Application Support Team Leader to their ranks during a particularly busy period.
Responsibilities
* Assuring and improving support function efficiency
* Handling escalations and coordinating responses during incidents
* Building and maintaining strong relationships with customers
* Providing mentoring and guidance to engineers
* Taking ownership of critical issues
* Driving continuous improvement
* Working hand in hand with other teams to provide product‑related insights and relaying bugs
* Driving training and development
* Contributing technically to incident resolution
* Delivering and taking responsibility for service reviews
Core Skills Required
* Experience working in an application support team lead capacity
* SQL
Seniority Level
* Mid‑Senior level
Employment Type
* Full‑time
Job Function
* Information Technology
* Industries: Technology, Information and Media, and Software Development
Please apply ASAP for more information.
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