Job Description
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality for our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sounds sweet. Then come join us!
In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.
We are currently recruiting for:
Position: Sales Associate
Location: Sheffield
Job Type: Part Time, 24 hours a week over 3 days
We need our team in stores when our customers need us the most, this typically is over the weekend.
You would be working on a four-week rota, two weeks you would work Friday, Saturday and Sunday and the other two weeks you would work a weekday, e.g. Wednesday, Friday and Saturday.
What you’ll do
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community.
The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all.
If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
1. A positive, pitch-right-in attitude and motivation to help every customer find what they need
2. Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
3. Great communication with customers and teammates
4. A desire to cultivate customer relationships and create your own client base
5. A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
6. 25 days annual leave per year, plus bank holidays
7. Discounted employee purchase scheme on bikes, parts and accessories
8. 24/7 employee assistance program
9. 24/7 virtual GP services and counselling services
10. Gym membership discounts and discounts on other health and wellbeing brands
11. Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
12. Annual paid time off for charity work
13. Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.