Overview
The Role — As our Service Coordinator, you will be the linchpin of our busy field service team—ensuring that jobs are scheduled efficiently, clients are kept well-informed, and our field technicians have the support they need to deliver top-tier service. Your role will involve a combination of scheduling, job tracking, communication with clients and technicians, and assisting in administrative tasks related to service delivery.
Key Responsibilities
* Coordinate and schedule service jobs for our electrical technicians
* Act as the first point of contact for client enquiries and job requests
* Allocate resources and manage job priorities in a fast-paced environment
* Liaise with site staff, project managers, and suppliers as needed
* Ensure accurate and timely data entry in our job management and reporting systems
* Support the preparation of quotes, invoices, and service reports
* Monitor and update job progress, compliance documents, and safety checklists
What We’re Looking For
* Proven experience in a similar Service Coordinator, Scheduler, or Operations Support role
* Previous experience in the electrical or building services industry (desirable)
* Strong organisational and multitasking skills
* Excellent communication and customer service abilities
* Adherence to strict health and safety protocols
* Proficiency with job management systems and Microsoft Office suite; experience with Salesforce, simPRO, ServiceM8, Dynamics365 or similar is advantageous
* A proactive mindset and ability to adapt in a fast-moving environment
What We Offer
* A full-time permanent role in a supportive and growing business
* Competitive remuneration based on experience; starting salary of $90k PA + super with additional KPI-based performance incentives
* Professional development opportunities and career progression including a fully funded training program to upskill
* Work on premium accounts and blue chip property
* A friendly, team-oriented culture in a modern office
* Monthly RDOs
* Free on-site parking and convenient Welshpool location
How to Apply
If you’re ready to take the next step in your coordination career and be part of a respected team in the commercial electrical space, apply now with your updated resume and a brief cover letter outlining your relevant experience.
#J-18808-Ljbffr