Team Lead, SOC
Manchester, Hybrid
The Team Lead is a critical role within the organisation, responsible for leading the detection, analysis, and response to security incidents that could impact business operations. Acting as a key escalation point for complex or high-severity security incidents, the Team Lead ensures timely and effective incident management to minimise risk and disruption.
This role involves close collaboration with the Cyber Incident Response Team (CIRT), Senior Management, and the wider SOC team to coordinate responses to emerging threats, implement mitigation strategies, and support post-incident reviews. The Team Lead also plays a vital role in refining and enforcing incident response procedures, ensuring the SOC remains agile and effective in handling evolving cyber threats.
Summary
1. Act as a primary escalation point for security incidents, ensuring prompt and effective response.
2. Lead incident response efforts during high-priority security events to minimise business impact.
3. Follow established escalation procedures to address threats, vulnerabilities, and potential threat actors.
4. Provide clients with detailed incident remediation guidance and preventative recommendations.
5. Conduct thorough triage and investigations using security tools, including IDS/IPS, Full Packet Capture devices, Firewalls, DDoS detection and mitigation tools, Endpoint Detection and Response (EDR), and SIEM platforms.
6. Identify and analyse threats, vulnerabilities, and indicators of compromise (IoCs).
7. Document, review, and continuously improve SOC procedures and security monitoring processes.
8. Support the ongoing development of Global Management Solutions (GMS) by identifying and implementing process enhancements.
9. Provide mentorship and guidance to R1 and R2 Analysts to support their professional growth.
10. Contribute to the design and delivery of training programs and continuous improvement initiatives.
11. Build and maintain strong working relationships with internal stakeholders and clients.
12. Deliver exceptional customer service through proactive monitoring and effective incident management.
13. Compile, review, and publish service-focused reports for internal and external stakeholders.
14. Stay informed on emerging threats and industry trends to enhance SOC detection and response capabilities.
What we are looking for in you
Minimum Requirements
15. Minimum 2-4 years of experience within a SOC Analyst role.
16. Previous experience working in a technical, client facing capacity within a SOC.
Desirable Requirements
17. Splunk Certified Power User/Advanced Power User
18. CompTIA Certifications (Security+/ Network+/ Linux+)
19. Crest or GIAC Certification
20. Degree in related field.
21. Other relevant certifications.
Ways of working
Focusing on Clients and Customers.
Working as One NCC.
Always Learning.
Being Inclusive and Respectful.
Delivering Brilliantly.
Our company
At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.
Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.
Come join us?
What do we offer in return?
We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:
⏰Flexible working
💸 Financial & Investment
Pension
Life Assurance
Share Save Scheme
Maternity & Paternity leave
🙋🏾Community & Volunteering Programmes
⚡ Green Car Scheme
🚴 Cycle Scheme
🧑🏻🤝🧑🏻 Employee Referral Program
🧘🏻 Lifestyle & Wellness
🎓 Learning & Development
👨🏿🦽 Diversity & Inclusion
So, what’s next?