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Build reliability support engineer

Teksystems
Support engineer
Posted: 24 April
Offer description

Description

This role is:

Operational and support‑oriented

Focused on monitoring, triage, investigation, and reporting

Embedded in the build farm day‑to‑day

Front‑line support for developers across disciplines

Key Responsibilities

Build Monitoring & Support:

Continuously monitor build outputs and build health

Front‑Line Triage & Investigation:

Act as the first responder for failures, analyse logs, and identify likely causes

Operational Diagnostics:

Spot patterns and trends in failures and instability

Collaboration & Facilitation:

Work with development, QA, and infrastructure teams to support resolution

Communication & Reporting:

Clearly communicate status, issues, and findings to stakeholders

Documentation:

Maintain simple troubleshooting guides and operational knowledge

Tools & Technologies

CI / Build Systems: TeamCity

Perforce

Deep CI/CD configuration or pipeline design experience is not required.

Skills & experience Required

Ideally 3–5 years experience in a build support, build engineering, or operational reliability role

experience monitoring and triaging build failures

Comfortable analysing logs and build outputs

Familiarity with automated builds and basic testing concepts

Some exposure to debugging and coding (C# and/or C++) to understand failure causes

Strong analytical and problem‑solving skills

Able to communicate issues clearly to both technical and non‑technical audiences

Comfortable operating in a support‑driven, fast‑response environment

Job Title: Build Reliability Support Engineer

Location: West Midlands, UK

Rate/Salary: - GBP Daily

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.

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