Overview
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs smoothly. You’ll maintain high standards and ensure our customers are kept happy.
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country. Our relaxed pubs with well‑decorated interiors, great pub food and drinks ranges are welcoming spaces for our customers to enjoy any occasion.
Responsibilities
* Provide customers with a heartfelt and memorable experience each and every time they visit.
* Deputise for the management team and resolve any issues that arise in their absence.
* Help organise and coordinate the team during a busy shift, ensuring everything runs like clockwork.
* Keep the bar safe, legal, and clean, and address issues quickly and safely.
Qualifications
* As a Team Leader, you will: help lead the team to deliver great service and a warm welcome to every customer.
* Be a role model for excellent service and customer care.
* Demonstrate strong problem-solving and decision-making on a busy shift.
* Maintain a positive can-do attitude and be a true team player.
What You’ll Bring
* A great eye for detail, ensuring every pint is poured to perfection.
* Ability to think on your feet and adapt to varying challenges during a busy shift.
* Commitment to guest satisfaction and team collaboration.
Benefits
* Competitive salary and pension contribution.
* Training and development across well-known brands with opportunities for progression.
* Discounts on all brands for you and your loved ones (percentage varies by brand).
* Employee assistance program for mental health, well-being, financial and legal support.
* Discounts at Greene King Inns and hotels for weekend getaways.
* Refer a friend bonus where applicable.
* Wagestream for accessing wages before payday.
* Retail discounts with partner brands.
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