If you are an experienced Despatch Supervisor, with excellent organisational and communication skills, we want to hear from you. Here at Birtwistles we pride ourselves on being a people-focused business. Our goal is to support our team in achieving their career goals. We do this by providing a working environment that offers opportunity, support, scope, and pace of change. Our culture is the foundation of our business and is reflect in our Mission, Vision, and Values statements. About the Role Main Responsibilities of the Nights Senior Supervisor Manager include: The primary objective of this role is to ensure the seamless, day to day operations of the Transport and Goods Dispatch functions within the Catering department, overseeing all aspects to maintain efficiency and timely service. Main responsibilities are: Organize, oversee and manage vehicle dispatch Ensure the efficient coordinating and loading of vehicles, with a focus on prioritizing routes and managing workload to guarantee timely deliveries. Team Leadership and Management Provide day to day leadership of drivers and the night dispatch team operating out of the Irlam depot. This includes managing staff rotas, overseeing holidays, and conducting team training and development. Additional responsibilities include building team cohesion and handling disciplinary actions when necessary to maintain high operational standards. Incident Management and Communication Act as the point of contact for any overnight incidents, vehicle breakdowns or operational challenges. Communicate effectively with internal departments to ensure swift resolution, minimizing any disruptions to the business. Daily Reporting Provide regular updates and comprehensive reports to the Transport Manager to maintain transparency and to address any operational issues, ensuring continuous improvement in service delivery. Security Oversight Take full responsibility for the security and integrity of the dispatch bays, rear yard and all fleet vehicles, ensuring that both personnel and assets are safeguarded. Collaboration with the Order Makeup Department Work closely with the Order Makeup team to enhance and streamline vehicle dispatch times with the goal of continuous process improvement. Hours of work: 5 Nights per week Sunday-Thursday 20:00 06:00hrs. Additional flexibility may be required to meet the demands of the business. We would welcome applications for this Nights Despatch Senior Supervisor role from candidates with the following skills: Despatch management/supervision, FLT, SLAs, Communication, Leadership, People Management, Warehouse, Transport, Vehicle routing, Communication. Benefits Discounted staff sales Free car parking Employee of the month bonus Benefits Staff sales 20 days holiday plus bank holidays Free car parking Birthday voucher Requirements To succeed in the role, the candidate must possess the following skills and attributes: Leadership and Team Management Strong leadership qualities with a proven ability to manage and develop a team, particularly in a transport or logistics environment. Problem Solving and Decision Making Demonstrated ability to effectively manage unexpected issues and make sound decisions under pressure. Effective Communication Strong verbal and written communication skills. Collaborative Mindset Ability to work with managers from other departments, ensuring alignment within the companys overall goals. Reliable and Enthusiastic A proactive and enthusiastic approach to work, along with a proven track record of reliability, attendance and punctuality. Computer Literacy = Proficient in the use of computers and experience using Microsoft Office applications.