Location: Northampton, Northamptonshire, East Midlands, UK
Hardware Break/Fix Field Computer Engineer
Northampton
Job Title:
Break/Fix Engineer (L2) Location: Northampton (Field-Based) Contract Duration: Until December 19 th
Working Hours: MondayFriday, 08:3017:00 Day Rate: £200 per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimable
Overview
We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Northampton area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops, including component replacement and hardware-level troubleshooting. HP/Lenovo SQ training is desirable but not essential.
Key Responsibilities
Attend customer sites to perform laptop and desktop break/fix activities
Conduct hardware diagnostics, component swaps, repairs, and full reassembly
Work to vendor guidelines for HP and Lenovo hardware
Use a mobile service app to:
Manage, update, and close tickets
Check in/out parts and return unused components daily
Perform tasks such as BIOS updates and device branding as required
Maintain safe working practices and escalate issues through the appropriate support channels
Deliver professional onsite customer service
Requirements
Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred)
Ability to carry out break/fix repairs confidently and independently
Previous field engineering experience essential
Own vehicle and basic tools
Strong time-management and organisational skills
Flexibility to work across multiple customer sites
Desirable Skills
Familiarity with ticketing systems and mobile service apps
HP or Lenovo SQ certification (advantageous but not required)
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