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Branch: Doubletree by Hilton Dartford Bridge
Location: Doubletree by Hilton Dartford Bridge, Dartford
Contract type: Permanent
Hours: Part Time
Posted date: 23/04/2025
Would you like to work for a company that offers:
* £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
* Long service recognition, cash bonuses, and free overnight hotel stays for services from 2 years and up.
Rewards and benefits include:
* Meals provided while on shift
* Sales incentives and initiative rewards
* Discounted / free use of leisure facilities – “Hotel specific”
* Discounted stays in our hotels or free stays as part of rewards & recognition incentives
* Opportunities for personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual holidays inclusive of bank holidays
* Option to buy additional holiday entitlements
Does this sound like you?
* Passionate and eager to learn
* Positive attitude and ability to make guests smile
* Genuine friendliness and caring nature
* Enjoy working as part of a team
* Ambitious and hardworking
* Good organisational and time management skills
* Resilient, creative, able to multitask, and work under pressure
* Good command of English for effective communication
* Excellent grooming standards and communication skills
* Availability to work mornings, afternoons/evenings, and weekends
* Committed to delivering exceptional customer experiences
Interested in the Food & Beverage Assistant role? Do you have the skills and experience required? Then what’s stopping you?
Klarent Hospitality is recruiting for a Food & Beverage Operative.
We offer excellent opportunities for growth and development within the Klarent Hospitality Group. We pride ourselves on rewarding and recognizing our staff’s hard work, commitment, and long service.
Klarent Hospitality operates branded hotels across the UK and Ireland. We focus on nurturing talent and making smart investments to drive performance and growth.
The Role:
* Support the team in delivering exceptional customer service as a Food & Beverage Operative
* Work across various areas such as the bar, restaurant, breakfast service, room service, and conference & events
* Represent the outlet, communicating effectively with the kitchen and guests to ensure a smooth experience
* Welcome guests politely and professionally, providing excellent customer service
* Maintain a visible presence within your working area
* Respond promptly and effectively to customer requests and queries
* Learn from complaints to improve future service
* Handle guest complaints in a friendly, efficient manner, ensuring satisfaction
* Possess good knowledge of the hotel and its products
Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the ‘Gateway to London.’ Located just off the M25 and four miles from Bluewater Shopping Centre, with easy access to Central London via Ebbsfleet International rail station, five miles away.
Enjoy international cuisine and views of Dartford Bridge at QE2 Restaurant. The QE2 Bar offers an extensive selection of wines, beers, and spirits, while the QE2 Lounge is perfect for coffees, pastries, and sandwiches. Stay active with our fitness centre and leisure facilities, including a 15m pool, spa bath, sauna, and steam room.
Planning an event? Our eight meeting and conference rooms, including the impressive Queen Elizabeth Suite, are equipped with natural light and private bars. Ask our staff about event packages and catering options.
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