Your newpany
This is a local public sector organisation that is looking to hire a General Secretary to join their Mental Health Services. This Band 3 role offers a rewarding opportunity to provide vital administrative support to professional mental health teams, contributing to the delivery of high-quality care across the Trust.
Your new role
As a General Secretary, you will play a key role in supporting the Mental Health Directorate by delivering efficient andprehensive secretarial and administrative services. You’ll be responsible for:
1. Audio typing and word processing of reports and correspondence
2. Minute-taking and meeting organisation (including travel across Trust sites)
3. Diary management and handling sensitive documentation
4. Managing telephone and face-to-face contact with service users, including distressing situations
5. Maintaining accurate records and databases
6. Supporting consultant/medical staff caseloads, including appointment scheduling and waiting list administration.
7. General office duties, including filing, stock ordering, and reception cover
What you'll need to succeed
Essential Criteria:
8. 4 GCSEs (Grades A–C) including English Language or NVQ Level 2 in Administration or 2 years’ relevant experience
9. RSA/OCR Stage II Text Processing or 12 months’ word processing experience
10. Proficiency in Microsoft Word, Excel, and Outlook
11. Full UK driving licence and access to a car (reasonable adjustments will be made for applicants with disabilities)
Desirable Criteria:
12. Experience with patient information systems
13. Minute-taking and diary management
14. Handling sensitive calls and documentation
What you'll get in return
You’ll be part of a supportive teammitted to deliveringpassionate care. The Trust offers:
15. Opportunities for career development and training
16. A collaborative and inclusive working environment
17. Access to eHealth systems and digital tools to support your role
18. A chance to make a meaningful impact on mental health services