Job Description
Job Purpose:
* Sales Order Processing
* Commercial vetting of orders before entry
* Management of logging order entry issues for reporting to the business
* To support the Order Entry Team Lead in all areas of Order Entry
* To provide prompt and relevant information to internal customers, such as Service / Sales departments.
* Invoice creation
* Support EMEA Accounts Receivable process
o Statement generation
o Chasing payments
o Administrative tasks and reporting
Key Tasks:
* Be the point of contact for internal and external customer queries relating to order entry /status
* Assist Order Entry Team Lead with entering and processing sales orders in an accurate and timely manner
* Work with Operations and Sales teams to resolve order entry queries
* Maintain and update OE spreadsheets for business reporting
* Raise advance customer invoices
* Proactively chase customer invoice payments for EMEA (excluding Italy)
* Generate customer AR statements
* Support invoice query resolution
Key Experience:
* Sound analytical and interpersonal skills
* Able to communicate effectively with all levels of the organisation & external customers
* Good knowledge of Purchase Orders and contractual terms to ensure Sales order accuracy & prompt payment
* Understanding of credit control function
* A good demonstration of prioritisation
* A high standard of computer literacy
French language ideal but not essential.
JBRP1_UKTJ