Reporting to: Customer Services & Compliance Manager
Are you passionate about delivering exceptional customer experiences in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you as a Compliance Officer.
As a Compliance Officer, you'll play a crucial role in ensuring regulatory compliance and delivering top-notch service to both external and internal customers. Working closely with the Customer Services & Compliance Manager, you'll be responsible for providing tailored reports, supporting regulatory requirements, and maintaining the teams commitment to excellence.
Key Responsibilities:
* Collaborate with the Compliance Manager to populate and submit timely and accurate data for customer reports.
* Implement and validate reporting procedures for both existing and new customers.
* Ensure compliance with regulatory reporting deadlines, adhering to regulatory timetables.
* Provide administrative support for internal systems, including the Regenerist system.
* Assist in EA and Customer Audits, supplying necessary information as required.
* Offer support to Customer Services and Peace of Mind teams during peak periods and cover absences when necessary.
* Conduct daily checks on internal and external weighbridge tickets.
* Maintain the integrity of internal consignment note model systems.
* Update and maintain customer records, contracts, and information as needed.
* Input data into external customer portals, meeting all specified deadlines.
* Undertake any other duties assigned by the Compliance Manager.
Requirements:
* Excellent communication skills, both verbal and written.
* Intermediate/advanced proficiency in Excel.
* Strong attention to detail and methodical approach.
* Highly organised and focused on task completion.
* Positive, enthusiastic, and adaptable mindset.
* Ability to thrive under pressure, prioritise tasks, and multitask effectively.
* Experience in the waste management industry is desirable but not essential.
* Competitive salary package.
* Generous holiday allowance of 25 days plus bank holidays.
* Auto enrolment pension scheme.
Join this team and you will become an integral part of a team that exemplifies commitment to compliance and customer satisfaction.
How to Apply
If you're ready to take the next step in your career and make a meaningful contribution to this exceptional team's success, I encourage you to reach out to me, Katie Gidley, at 01476 574514 or via email at Katie.gidley@ambitionspersonnel.com
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