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Role Purpose
The Planning Supervisor is responsible for leading the planning team, ensuring the planning operation is completed in the safest and most efficient manner while maintaining excellent customer service performance.
Planning Supervisor - Bitumen
Benefits
* Up to £38,000
* Pension
* Life insurance
* Sick pay
* Free Parking
* Fuel Card
* Cycle to Work Scheme
* Gym Discounts
* Training & Development
* Employee Assistance Programme
* Annual Salary Review
Key Duties
* Monitoring and reviewing the daily plan to ensure driver resource is utilized efficiently and drivers' hours are maximized within legal limits.
* Investigating customer service performance issues promptly, reporting findings and corrective actions to the Contract Operations Manager.
* Acting as the main planning contact for all Oxalis bitumen, emulsion, and fuel oil clients, resolving delivery issues.
* Reviewing team performance, identifying development needs, offering support, conducting annual reviews, and managing holiday and sickness cover.
* Developing and maintaining excellent relationships between planning and driver colleagues.
Responsibilities
* Coaching, managing, and motivating the team to reach their full potential.
* On-call and weekend cover on a rota basis.
Skills And Experience
Our ideal candidate will have:
* Understanding of EU driver hours regulations and Working Time Directive.
* Proven planning experience.
* Strong customer service and communication skills.
* Excellent geographical knowledge.
* Ability to guide and manage a team.
* Proficiency in IT, especially Microsoft Office (Outlook and Excel).
* Good intuition and problem-solving skills for productive outcomes.
Working Hours
37.5 hours per week, between 8 am and 6 pm, Monday to Friday, and every 4th weekend (Saturday and Sunday).
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Transportation, Logistics, Supply Chain, and Storage
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