Overview
Sales Administrator — Location: Wickford, Essex - Local candidates only. Job Type: Full-time, Permanent. Requirement: Full UK Driving Licence. Salary: £25,000 - £31,000.
Are you an organised, proactive administrator with strong customer service experience? Do you enjoy working in a fast-paced environment where every day is different? We're looking for a Sales Administrator to join our friendly, close-knit team and play a key role in supporting our sales operations.
Responsibilities
* Order Management - Process sales orders accurately using ERP systems (SAGE or similar).
* Quotations - Prepare and issue quotes within agreed deadlines.
* Customer Service - Respond to incoming calls and emails, building positive relationships and resolving queries promptly.
* Record Keeping - Maintain well-organised and up-to-date customer records.
* Admin Support - Manage shared inboxes, support scheduling, and assist with day-to-day admin tasks.
* Reporting - Monitor and track sales performance using spreadsheets and CRM tools.
* Problem-Solving - Resolve customer or order issues with a positive, solution-focused approach.
* Team Collaboration - Work closely with colleagues across departments to ensure excellent service delivery.
What We're Looking For
* Experience - At least 2 years in an office-based administrative or customer service role.
* Organisation - Confident managing multiple priorities in a busy environment.
* Communication - Strong written and verbal communication skills.
* IT Proficiency - Comfortable with Microsoft Office, CRM tools, and ideally ERP systems (SAGE, SAP, Oracle).
* Local Candidate - Driving licence and access to transport essential.
* Team Spirit - A collaborative, flexible approach to supporting colleagues.
Desirable Skills (Not Essential)
* Experience using SAGE or similar ERP software.
* Previous use of CRM systems for customer data management.
What We Offer
* Comprehensive training, including technical product knowledge.
* A welcoming and supportive team environment.
* Opportunities to grow and take ownership of your role.
If you're detail-driven, thrive in a varied role, and enjoy working with both customers and internal teams, we'd love to hear from you.
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