Asb officer

We're looking for an Antisocial Behaviour (ASB) Officer to join a Hosing Association in Poole and help shape how they manage and respond to antisocial behaviour across their diverse housing portfolio.

Job title: ASB Officer
Position: Permanent
Location: Poole
Salary: £34,788 per annum
Working hours: Full time

Responsibilities of an ASB Officer:
* Provide specialist advice and coaching to Housing Officers and Team Leaders on managing ASB cases using trauma-informed and person-centred approaches.
* Lead on complex ASB case management, including progressing legal action, preparing legal documentation, and attending court when needed.
* Monitor case quality through regular audits, supporting data reporting and ensuring systems are up to date.
* Collaborate with external partners such as police and community safety teams to prevent and respond to ASB in our communities.

Requirements of an ASB Officer:
* Strong working knowledge of antisocial behaviour legislation, tenancy law, and enforcement processes.
* Experience in managing or supporting ASB cases in a housing or support setting.
* Ability to coach and influence others with excellent communication and training skills.
* Confident in using case management systems and analysing data to inform service delivery.

Why Join Them?