Overview
Location: Scunthorpe/Hybrid
Salary: Competitive
Vacancy Type: FTC 12 - 24 months
Benjamin Edwards are recruiting for an experienced Head of Change to lead a high-profile, business-wide transformation programme, with a core focus on the delivery of a multi-year ERP implementation. This is a full-time, dedicated contract role, starting immediately, offering hybrid/flexible working. As Head of Change, you will play a critical leadership role in shaping how the organisation adopts new systems, processes, and ways of working. You will lead the organisational, people, and process transformation required to successfully deliver a major ERP programme. You will ensure teams across the business are fully supported, engaged, and enabled through structured change management, communication, and training strategies. This role will also drive early quick win initiatives to build momentum and embed a positive change mindset from the outset.
Responsibilities
* Lead and deliver the overall change strategy, including communication, engagement, and training programmes
* Translate business and system requirements into a clear future-state vision for processes and systems
* Drive and implement quick win improvements to accelerate early adoption and engagement
* Lead ERP tendering activities, including supplier engagement, evaluation, due diligence, and recommendation
* Facilitate as-is and to-be process workshops in collaboration with business stakeholders
* Drive adoption of new behaviours and processes across multiple sites and functions
* Design and deliver tailored training programmes across diverse operational environments
* Establish and lead a network of Change Champions to support communication and feedback loops
* Manage resistance, build advocacy, and ensure leadership alignment throughout the programme
* Oversee readiness activities including pilots, rollout, and post-implementation embedding
* Support business teams through transition, ensuring minimal disruption
* Act as the primary point of contact for all change-related aspects of the ERP programme
Qualifications
* Proven track record leading large-scale change and transformation programmes
* Experience within retail, hospitality, supply chain, or fast-paced operational environments
* Strong expertise in process mapping and optimisation
* A background in Lean / Six Sigma or continuous improvement, experience with ERP or EPOS environments and complex transaction systems, and experience building and leading Change Champion networks are desirable
* Change Management certifications (e.g., PROSCI, APMG) are desirable
If you feel you are a suitable candidate and would like to work for Benjamin Edwards, please do not hesitate.
Applicants must reside within reasonable commuting distance of Scunthorpe to facilitate weekly on-site attendance.
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