LOCATION: Wellgate Shopping Centre
CONTRACT: Any 5 oof 7 days on a 6-week rolling rota
HOURS: 42.5 (FULL TIME)
PAY RATE: £12.21 per hour
OUR VALUES AND BEHAVIOURS
Respect - This means respecting each other, great communication, valuing contributions, respecting differences and supporting one another.
Collaboration - This is all about teamwork and remembering that we are all working towards the same goal. It’s also about how we work with our clients and their other suppliers. We are one team!
Integrity - This is about being honest, reliable and trustworthy and always delivering on promises. Innovation - This is about striving to always improve, working smarter, coming up with new ideas and having the confidence to share them. At the same time, it’s about embracing change.
Excellence - This is all about striving to be the very best brand ambassador, exceeding expectations to build value and give us and our clients a real competitive advantage.
Trust - This is all about being consistent, organised and reliable. It’s also about doing what you say you are going to do and not promising what you can’t deliver.
Job Objective & Responsibilities:
As a Security Operative at Wellgate Shopping Centre you will be required to carry out Daily Security duties, including patrolling of the mall and assisting visitors to the centre. You would be expected to work to a high standard in line with client expectation.
As a Security Operative you will be required to ensure that the Shopping Malls, Centre Management Office, all public areas including all associated service yards/roads, toilets, common areas and back of house areas are fully secure and clean to a level of service which exceeds the clients expectations. You will be required to comply with both Security and site procedures.
ABM Services operate in an honest and integral manner, meeting our clients’ demands in the best way possible. We concentrate on putting people first – the client team, our employees and our customers. We believe in being open about what we do and how we do it. We are passionate about getting things right first time and delivering value for money. We also concentrate on getting the job done to the highest standard and everything we do is backed up by the quality of our service, our proactive relationship with the client, the creativity of our ideas and the direct approach we take.
Requirements
Candidate requirements:
• Must hold either a valid Door Supervisor or Security Guarding licence.
• Exceptional Communication, written and spoken.
• Security experience desirable.
• Strong customer service focus with attention to detail.
• Self-motivation, confidence, and be enthusiastic.
• Flexible / supportive team player.
• Ability to work effectively and flexibly within a busy, dynamic working environment.
• Confident and committed to providing a high-quality professional service.
• Focused on the delivery of excellence in customer service.
• Excellent interpersonal and organisational skills.
• Ability to prioritise work tasks.
• Ability to get on well with others and inspire respect and confidence.
• Ability to work under own initiative with a proactive outlook.
Health & Safety Responsibilities
• Follow Group and company policies and procedures at all times.
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
What we offer:
• Full and ongoing training with a view for career development including opportunities to progress.
• Numerous online courses to choose from and complete at your own pace.
• Employee discounts and perks through ABM Lifeworks.
• Cycle to work scheme.
• Free, on site staff parking and numerous transport links.
• Great working environment with a relaxing team room for breaktimes.
• Competitive annual leave with fair and simple holiday booking system.
• Online payslips live before pay day and available to download. Also applies to P60.
• Company uniform provided at no cost to employee.
• Disability Confident employer.
Note:
All security personnel are required to be vetted in accordance with Guidelines on Security Screening (BS7858) covering a period of five years. Failure to accurately and fully disclose work history may be detrimental to gaining employment with ABM. You will need to be able to evidence a minimum of 5 year’s written work history – this evidence needs to include any gaps of over 31 days and periods of self employment. Successful candidates will be vetted by ABM before employment is confirmed. ABM take the vetting process extremely seriously and have a dedicated team who validate employment and investigate gaps. For this, candidates who are invited for an interview must be able to provide a full 5 year work or education history, accounting for any gaps and proof of right to work, address and SIA licence. Failure to provide this evidence will result in ABM not being able to comply with the BS7858 Standard (the British Standards Institution for screening individuals employed in a security environment) and therefore no offer of employment is able to be made.
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.
Benefits
We’re proud to offer a great range of benefits including:
* 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
* Mental Health support and Life Event Counseling
* Get Fit Programme
* Financial and legal support
* Cycle to work scheme
* Access Perks at Work, our innovative employee app where you can find:
* Perks: discounts, gift cards, cashback, and exclusive offers
* Life: Search for resources and tools on topics ranging from family and life to health, money and work
* Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.