Business Support Assistant Location: Wesley Street, Cwmbran, NP443LZ Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £13.69 per hour Job Ref: OR13462 Job Responsibilities Provide administrative and business support to ensure effective service delivery and efficient resource use. Work collaboratively within the Business Support Hub to deliver a professional administrative service across the service area. Cover for team members during absences, ensuring continuity of service. Establish and maintain good working relationships with colleagues, managing expectations, and addressing internal and external customer queries appropriately. Liaise with other departments to provide effective customer service and answer queries. Process invoices and raise purchase requisitions in alignment with the Council’s Financial Management Guide. Update computer systems and analyze data as required. Compile, collate, and accurately maintain documents and customer records in service-specific databases. Conduct research and assist the Team Leader in meeting deadlines. Process service user payments, ensuring accuracy and timeliness. Receive and coordinate referrals, supporting the allocations process. Arrange and participate in service-specific meetings, including agenda preparation and minute-taking. Support processes re...