The Head of Hybrid Cloud leads the Hybrid Cloud practice at ITHQ. This role is responsible for building, shaping, and running a strong Hybrid Cloud function that helps clients design, migrate, modernise, optimise, and support resilient infrastructure across traditional and modern environments. That means understanding the full picture, not just public cloud. The right person will be comfortable with existing data centres, private cloud, virtualisation, storage, backup, networking, and traditional infrastructure stacks, while also being able to lead clients towards more modern operating models including automation, infrastructure as code, platform thinking, and hybrid cloud architectures. This role is part leadership, part commercial, and part technical authority. The Head of Hybrid Cloud must be able to lead a team, support sales, shape services, guide clients, and ensure high standards in delivery. Key responsibilities Lead the Hybrid Cloud practice and set its direction in line with ITHQ strategy Develop and improve Hybrid Cloud services, propositions, and delivery standards Support revenue growth, profitability, and pipeline development for the practice Build trusted relationships with clients and act as a senior technical and strategic advisor Oversee delivery quality across Hybrid Cloud projects and services Lead, mentor, and grow the Hybrid Cloud team Ensure the practice has clear processes, documentation, and technical standards Support cross-practice opportunities with Cyber, IT Operations, and Data & AI Work with strategic vendors and partners relevant to the practice Keep the practice current across both traditional and emerging infrastructure approaches Career path and development This role is a senior leadership role within the practice structure. It is suited to someone who has progressed from hands-on infrastructure and cloud engineering into architecture, leadership, and commercial ownership. The ideal candidate will have built and supported traditional stacks, led complex infrastructure projects, and then evolved into modern hybrid approaches including automation and IaC. Development in this role is likely to include: broader practice leadership commercial ownership and margin responsibility strategic vendor and partner management cross-practice leadership contribution to wider company strategy progression into senior operational or practice leadership roles Required skills and qualifications Strong experience in hybrid cloud, infrastructure, or platform leadership within an IT services or managed services environment Strong technical background across traditional infrastructure and modern cloud approaches Good commercial awareness and understanding of profitable service delivery Experience leading teams and improving technical capability Experience supporting or shaping client proposals, solutions, and roadmaps Strong communication skills with both clients and internal teams Ability to balance strategic thinking with practical delivery reality Useful technical background includes a strong working understanding of several of the following: traditional infrastructure and data centre environments private cloud platforms virtualisation and VMware replacement discussions storage platforms including Pure Storage backup, recovery, and resilience platforms including Rubrik compute, networking, and core infrastructure design AWS and broader public cloud services hybrid cloud design and migration planning disaster recovery and resilience architecture infrastructure as code and automation approaches DevOps-aligned infrastructure delivery operating model modernisation Qualifications are helpful but not the main thing. Relevant certifications across AWS, Nutanix, VMware, storage, backup, networking, or leadership are beneficial. Professional attributes Strong leadership presence Commercially sensible and delivery-aware Calm and credible with clients Comfortable in both traditional and modern technical environments Able to simplify complex ideas Pragmatic rather than fashionable Process-minded without becoming bureaucratic Accountable and comfortable owning outcomes Able to spot improvement opportunities and act on them Good judgement, especially around risk, delivery, and client impact Multidisciplinary approach The Head of Hybrid Cloud must work across multiple disciplines rather than in isolation. This role needs to connect infrastructure, cloud, resilience, storage, backup, networking, security, automation, and operations into joined-up client solutions. It also needs to work well with the Cyber, IT Operations, and Data & AI practices so that clients receive coherent advice and delivery rather than siloed services. The role should support both advisory and implementation work, from early assessment and roadmap conversations through to design, migration, optimisation, and managed services. Values alignment Candidates must embody ITHQ's core values: Transparency: Openly sharing knowledge and information with team members and clients. Authenticity: Bringing genuine curiosity and passion for technology solutions into every task. Growth mindset: Demonstrating a relentless pursuit of learning and personal development. Accountability: Taking ownership of one's contributions to team efforts. Customer-centricity: Prioritising the needs of clients in all actions taken. Autonomy: Showing initiative in tackling challenges while being open to guidance. Sharing: Contributing insights gained from experiences for the collective benefit.