The Digital Jury Bundle Coordinator (DJB Coordinator) will be responsible for managing and coordinating various tasks related to the daily operations of the courtroom, including but not limited to, the training of jurors in use of the digital device, logging and progressing the resolution of any technical issues with the relevant service desk. This role will ensure that jurors, defendants, and witnesses are equipped with a digital device and have the relevant tools to enable them to follow the evidence of the trial.
Responsibilities
* Deliver training to jurors in the use of the digital bundle (video and walk-through)
* Report any concerns in level of juror understanding of the digital device which may impact their ability to follow the evidence of the trial
* Create PINs for jurors to enable annotation of digital bundle across court venue
* Issue the defendant with digital bundle and PIN (Dependent on defendant having a device or paper bundle)
* Admit jury, defendant, and witness box to the digital bundle
* Place digital device on juror bench; distribute to judge, defendant, and witness box
* Enter the PIN on the Witness Box device daily
* Ensure jurors are placed into the digital bundle lobby at the end of each day to prevent access to the system outside of court hours
* Count in digital devices at the end of each court day, check for damage/issues with device and report to relevant service desk/s
* Digital devices to be cleaned with antibacterial wipe and placed into the charging cabinets
* Report faults with the digital bundle or the digital device to the relevant service desk and within agreed timescales
* Complete data collection on daily basis in support of the pilot
* Participate in Local Implementation Team (LIT) meetings and support evaluation of pilot
* Assist in training of digital jury bundle coordinator cover (deputy)
Standard full time working hours are 37 hours per week. HMCTS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment.
Eligibility and Immigration
Skilled Worker Visa From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you are looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025.
Fixed Term Appointments (FTA) ...
Working Arrangements
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Qualifications and Skills
* Friendly and approachable manner with excellent customer service skills
* Ability to multitask, whilst working in a fast‑paced environment
* Good written and verbal communication skills
* IT proficient with the ability to learn and adapt to different technologies and software packages
* Excellent organisational skills
* Strong organisational and time management skills
* Excellent communication skills with the ability to adapt to relevant audience
* A court background or court experience would be beneficial but not essential to the role
Please tell us why you are suitable for this role. Demonstrate your transferable skills, knowledge, and experience in relation to the essential criteria outlined in the role profile: customer service, administrative and IT experience, attention to detail, communication, and organisational skills.
Benefits
* Annual Leave – 25 days on appointment, increasing to 30 days after five years’ service. Option to buy or sell up to three days leave each year.
* Additional paid time off for public holidays and 1 privilege day.
* Leave for part‑time and job share posts calculated on a pro‑rata basis.
* Pension – choice of pension schemes.
* Training – extensive range of training and development opportunities.
* Family friendly policies – opportunities to work reduced hours or job share.
* Voluntary benefits, retail vouchers and discounts on a range of goods and services.
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees who use computer screens.
Welsh Language Description
Eich rôl Eich rold Bydd y Cydlynydd Bwndeli Rheithgor Digidol (Cydlynydd DJB) yn gyfrifol am reoli a chydlynu amrywiol dasgau sy'n ymwneud â gweithrediadau dyddiol y llys, gan gynnwys ond heb ei gyfyngu i, hyfforddi rheithwyr i ddefnyddio'r ddyfais ddigidol, cofnodi a dinistr gwr.1
Service Contact and Complaint Procedure
Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order:
* To Transformative Business Services (0345 241 5359 – Monday to Friday 8am – 6pm) or email moj‑recruitment‑vetting‑enquiries@resourcing.soprasteria.co.uk;
* To Ministry of Justice Resourcing team (resourcing‑management‑office@justice.gov.uk);
* To the Civil Service Commission (details available here).
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