Job Title: Improver
Location: Heathrow
Company: KONE
Shift Pattern: 4 on 4 off – Days, 6:00pm–6:00am
About the Role
We have an exciting opportunity for an Improver to join our Heathrow team. This role is ideal for someone looking to kick-start their career in the lifts and escalators industry with a global leader. You’ll work alongside experienced engineers, gaining hands-on experience, technical knowledge, and industry qualifications while supporting the maintenance and repair of equipment at one of the UK’s busiest and most dynamic locations.
At KONE, we invest in our people – this is your chance to build a long-term career with excellent development and progression opportunities.
What You’ll Be Doing
1. Supporting qualified engineers with the maintenance, servicing, and repair of lifts and escalators across Heathrow
2. Assisting with fault finding and troubleshooting to ensure equipment remains safe and reliable
3. Carrying out routine inspections and preventative maintenance under supervision
4. Working in line with KONE safety standards and Heathrow airport procedures
5. Building strong relationships with customers and on-site stakeholders
6. Developing your skills through structured training and on-the-job coaching
7. Accurately recording work using KONE digital tools and systems
What We’re Looking For
8. A strong interest in engineering and a desire to build a career in the lift & escalator industry
9. Part-qualified (e.g., working towards NVQ Level 3 or equivalent) – preferred
10. Some mechanical/electrical experience or relevant qualification – advantageous
11. A proactive, hands-on approach with willingness to learn
12. Good communication skills and a customer-focused mindset
13. Ability to work effectively in a team within a fast-paced airport environment
14. Full UK driving licence – preferred
15. Flexibility to work the 4 on 4 off, 6pm–6am night shift pattern and meet airport security requirements
What We Offer
16. Structured development plan to support progression to qualified Engineer
17. Industry-leading training and mentoring
18. Competitive salary with overtime opportunities
19. 20 days holiday + bank holidays
20. Pension, life assurance, and KONE employee benefits
21. Career progression within a global organisation
22. Opportunity to work at a high-profile, exciting site
Please note:
This role is not eligible for visa sponsorship.
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