About Us:
At Alltogether Care Service we are a trusted provider of high-quality care services in Glasgow, West Dunbartonshire, East Dunbartonshire, Refrewshire and Argyll & Bute. We are dedicated to enhancing the lives of our Service Users through personalised and compassionate care. We take pride in our commitment to excellence and are looking for a dedicated Care Scheduler to join our team and help us maintain the highest standards of care.
Job Description:
As a Care Scheduler, you will be responsible for managing and coordinating the care services provided to our Service Users. You will work closely with Service Users, families, and care staff to ensure that individual care plans are effectively implemented and tailored to meet the specific needs of each Service User.
Key Responsibilities:
* Schedule and manage the day-to-day delivery of care services to Service Users.
* Develop, review, and update personalised care plans in consultation with Service Users and their families.
* Schedule and allocate care workers to meet the needs of Service Users, ensuring continuity of care.
* Act as the main point of contact for Service Users and their families, addressing any concerns or issues promptly.
* Monitor and evaluate the quality of care being provided, ensuring compliance with regulatory standards.
* You will be required to participate in an out of hours rota and support with care if required.
* Maintain accurate records of care plans, schedules, and Service User interactions.
* Liaise with healthcare professionals, social workers, and other external agencies to ensure holistic care delivery.
* Support the recruitment, training, and development of care staff.
* Conduct regular assessments and re-assessments of Service Users to ensure their needs are being met.
What We're Looking For:
* Previous experience in a care coordination, scheduling, or related role within a health or social care setting.
* A relevant qualification in Health and Social Care (e.g., NVQ Level 3 or above) is desirable.
* Strong organisational and time-management skills with the ability to prioritise tasks effectively.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, families, and staff.
* Proficiency in using care management software and other IT systems.
* A compassionate and Service User-focused approach to care.
* Ability to work well under pressure and in a fast-paced environment.
* A valid driver's license is required for this role.
Benefits:
* Competitive salary
* Ongoing training and professional development opportunities
* Supportive and collaborative work environment
* Opportunities for career progression within the company
* Work for a Multi Award winning Home Care Provider
* Scottish Care 2024 Housing Support and Care at Home Provider of the Year
How to Apply:
If you are a highly organised and compassionate individual with a passion for coordinating quality care, we would love to hear from you.
Alltogether Care Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Employee discount
* Free flu jabs
* Free parking
* Life insurance
* On-site parking
* Referral programme
* Sick pay
* Store discount
Experience:
* providing Home Care: 1 year (required)
* Care Coordination: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
* SSSC (preferred)
* S/NVQ level 3 in Adult Health and Social care (preferred)
Work Location: In person