Homebase is seeking a Master Data Administrator to join our team!
Salary: £21,000 - £22,000 plus bonus
Contract - Permanent
Hours: Full Time - 35 hours per week, Monday - Friday. (8am - 4pm OR 9am - 5pm)
Location:
We operate a hybrid working policy which means you will be based out of our Milton Keynes Store Support Centre and you decide with your manager and team what works best for you and the role you do! If that means working from home for part of the week, then you can work from home. If you prefer to come into the office full time, or work from one of our stores or distribution centers then you're welcome to do that if you wish!
For this particular role, we will need you to work from our Milton Keynes office on Tuesdays & Wednesdays each week. This may be slightly more (up to 4 days per week) on rare occasions in the run-up to our peak seasons.
Job Purpose:
1. To ensure the integrity and accuracy of Homebase master data, pricing and promotions
2. To positively respond to requests from other business areas for changes to article data and requests for information in the form of reports
3. To deliver an excellent standard of service to all key internal customers by following the Master Data How Do I guides and standard processes
4. Liaison between Master Data and key stakeholders in Marketing, Retail, Trading, I.S, E-Commerce, Profit Protection and Finance
5. To provide on-site support and guidance to other business areas
Your Responsibilities
6. Clear, effective, and timely communication both internally with Marketing, Finance, Trading, Retail, and externally where applicable. Ensure actions are planned effectively and challenges are escalated and resolved
7. Regular review of Master Data forms and processes, and recommend improvement thereof, to ensure they meet the needs of the business
8. Update Master Data for all article changes, and ad-hoc requests, in line with agreed procedures to ensure a first-class service is delivered to the business
9. Proactively identify easier methods of working that would benefit the team and the business to reduce complexity
10. Demonstrate extensive knowledge of SAP capabilities so the Master Data Team is recognised as a Centre of Excellence to provide support to Trading & Trading Finance
11. Immediately escalate any risks or issues that would affect SAP integrity or the customer experience in-store
12. Work with Master Data Team colleagues to deliver business and team objectives
13. Liaise directly with key contacts to ensure they are aware of any potential issues which may arise, whilst keeping the Manager informed
14. To contribute where required to new system implementation and enhancements, this includes testing and training
15. Contribute in the event of a disaster, to participate in all functions of Master Data Recovery as detailed in the Recovery Plan
What can we offer you in return?
16. 24 days annual leave per year
17. 20% in store and online discount
18. Opportunity to enhance your pay through our discretionary bonus plan
19. Learning & Development Opportunities & including the chance to earn recognised qualifications.
20. Team Member Assistance Program – offering support on a wide range of topics to help support a healthier and happier life (open to team members participating in the Homebase Personal Pension Plan).
21. Bupa Anytime Healthline – Access to 24/7 helpline for advice and information on any health concerns (for our UK based team members).
22. Hapi to be Home –Through our Hapi to be home portal, you can save money on everything from your weekly food shop to a fun night out at the cinema, helping you to save those extra pennies for that something special.