Contract Support / Helpdesk Coordinator Location: Southampton Hours: Monday to Friday, 8:00am – 5:00pm (1-hour lunch) Salary: £27,976 per annum Contract: Permanent Start date: ASAP We are looking for a Contract Support / Helpdesk Coordinator to join a busy team based in Southampton. This role is office-based and sits at reception, acting as a key point of contact for visitors while also supporting the helpdesk and contract support function. Key Responsibilities: Welcoming visitors and acting as the first point of contact Handling helpdesk requests via phone, email, and internal systems Logging jobs and allocating work to engineers Supporting planned maintenance and work orders Producing basic daily and weekly reports Maintaining accurate records and supporting contract administration Liaising with clients, engineers, and management to ensure smooth service delivery Answering switchboard calls when required About You: Confident communicator with a customer-focused approach Well organised with the ability to manage multiple tasks Comfortable using Microsoft Office (Word, Excel, Outlook) Calm under pressure and able to adapt to changing priorities Able to work well as part of a team and on your own Experience & Qualifications: GCSEs (or equivalent) in Maths and English required Previous customer service, admin, or helpdesk experience is desirable This is a great opportunity for someone looking for a stabl...