Post Installation Manager - SOLAR
Location: Cheltenham Area
Salary: £50,000 - £60,000 + Bonus/Benefits
About the Company
We are partnered with a leading name in commercial solar PV, known for delivering high‑quality rooftop installations that help businesses cut costs and carbon emissions. As they expand their offering into Operations & Maintenance (O&M), we’re seeking a Customer Operations Lead to lead customer aftercare and develop this new business area.
The Role
You’ll take ownership of post‑installation customer satisfaction, resolving technical issues efficiently and improving processes across installation, sales, and supply chains. This is a hands‑on, technical position with the opportunity to build a profitable O&M service from the ground up.
Key Responsibilities
* Manage post‑installation customer queries and ensure timely resolution.
* Monitor and improve quality across installation and aftercare processes.
* Collaborate with internal teams and suppliers to prevent repeat issues.
* Develop and launch the company’s O&M service, reaching cost‑neutral operation within 12 months and profitability within 24.
About You
* 3+ years’ experience in commercial solar PV.
* Strong technical problem‑solving and organisational skills.
* Excellent communicator with commercial awareness.
* Experience in O&M or team leadership is an advantage.
Why Join?
* Play a key role in building a new solar service division.
* Join a respected, growing renewables business.
* Competitive package and long‑term growth opportunity.
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