Sales Representative
Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a full time basis.
This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers.
Benefits and Package for Sales Representative:
Salary: £24,004.50 Per Annum
Hours: 37.5 hours per week - Shift pattern between Friday to Tuesday 8am - 8pm
Contract: Permanent
Location: Norwich Hybrid
* 233 hours annual leave holiday increasing with length of service.
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* 24/7 employee assistance programme with an easily accessible app!
* Family and friends' discounts on our services & products
* Pension Scheme, up to 3% Company matched
* Free on-site parking
Key Responsibilities of Sales Representative
* Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
* Generate and convert sales leads through proactive outreach and effective engagement
* Provide accurate product information and tailored recommendations
* Build strong customer relationships to encourage repeat business and loyalty
* Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
* Clearly explain the benefits of upgraded devices and services
* Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
* Spot up-selling and cross-selling opportunities in every interaction
* Prepare accurate quotations, process orders, and ensure timely follow-up
Key Skills and Experience of Sales Representative:
* Have an excellent telephone manner
* Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
* Are reliable, trustworthy and motivated
* 1 Year experience in customer facing role and display great customer service skills
* Comfortable using a CRM although training is provided
* Confident in both an inbound and outbound calling role
If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now!
Red Recruitment (Agency)