Salary: Up to £57,500 + 17.5% annual bonus + benefits package
* Become part of a national evolving Commercial Underwriting function within a reputable and stable organisation
* Act as one of the most senior referral points for our Regional Underwriting teams
* Hybrid role with 3 days a week working from home and 2 days based at one of our offices in Stratford-upon-Avon, Bristol, York, Glasgow or Belfast
About the role
Join NFU Mutual as a pivotal member of our Regional Senior Technician Underwriting team, managing complex, high-value cases and ensuring the delivery of technical activity. You’ll advise, train, and guide others to maintain technical knowledge and capabilities, meeting objectives and delivering exceptional customer service.
You’ll manage the administration and resolution of intricate cases, ensuring regulatory compliance and positive outcomes for members. You’ll also train and coach team members to develop their technical skills and uphold our customer service standards.
Additionally, you’ll contribute to strategic planning, technical development, and continuous improvement initiatives, monitoring activities and identifying opportunities for efficiency and service enhancement.
Please note the internal job title for this role is Regional Senior Technician – Underwriting.
About you
You should have a proven track record managing complex Commercial Underwriting cases, providing technical expertise in a regulatory environment, and supporting or developing peers.
You’ll also need:
* Excellent communication and influencing skills
* High attention to detail with pragmatic and logical thinking
* Strong organizational and prioritization skills
* Experience building and managing stakeholder relationships
* Report writing experience (desirable)
We value diversity and are committed to an inclusive workplace. We encourage candidates to discuss any adjustments needed during the recruitment process. We are a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory, welcoming applicants from all backgrounds.
Benefits and Rewards
We offer a supportive culture and attractive rewards, including:
* Salary up to £57,500 depending on experience
* Annual bonus (up to 17.5%)
* Contributory pension scheme up to 20%
* 25 days annual leave + bank holidays + holiday trading scheme
* Family Friendly policies
* Savings discounts at high street brands, travel, and supermarkets
* £20 monthly gym contribution (T&Cs apply)
* Health and wellbeing plans
* Voluntary benefits including health assessments and insurance
* Employee volunteering opportunities
* Refer a Friend bonus scheme (£500)
* Life Assurance (4x salary)
* Employee discounts on NFU Mutual policies
Working at NFU Mutual
We are a leading UK general insurance and financial services provider, with over 110 years of customer focus. Recognized as a Gallup Exceptional Workplace 2023, we pride ourselves on being a great place to work, supporting growth, and rewarding contributions. Our ethos of trust, respect, and personal service guides us as we grow and serve our communities.
Our office is located at:
3rd & 4th Floor
10 Temple Back
Bristol
BS1 6FL
We remain committed to customer service and community support, with big ambitions for the future. Join us and be part of our talented team.
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