Responsibilities
Manage the claims exposure of Berkley Offshore Underwriting Managers (“BOUM”).
Handle claims proactively and efficiently in conjunction with the prevailing legal and regulatory environment.
Ensure BOUM’s claims management controls operate effectively.
Engage in effective interaction with all relevant stakeholders.
Ensure claims management activities comply with claims philosophy, minimum standards, and individual claims authority limits.
Qualifications
Assist in the adjustment, settlement, and management of claims arising on policies underwritten by BOUM in both lead and follow positions.
Manage claims and outstanding resolutions in line with relevant regulatory authorities.
Participate in all aspects of Innovation.
Contribute to enhancements and modifications to claims processes and systems to generate sustained improvements within the department.
Comply with relevant BOUM procedures and policies.
Represent BOUM as a follower and leader at market meetings.
Represent BOUM on external committees.
Manage service provider effectiveness including lawyers, loss adjusters, expert advisors, auditors, and TPAs.
Act within established service standards.
Assist in managing Broker and Client relations to ensure proactive communication and service satisfaction delivery.
Liaise with related functions within BOUM to further effective claims management, including Underwriting, Actuarial, Risk Management, Finance, and Compliance.
Attend BOUM internal meetings and committees as required.
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