Local Service Manager
£42,949.85 to £45,210.15 per annum
37.5 hours per week
About Sanctuary Supported Living
Sanctuary Supported Living is delighted to be recruiting for a Local Service Manager at our Young People Schemes. We’re passionate about creating safe, nurturing environments where young people can grow, achieve, and feel empowered. Safeguarding is at the heart of everything we do, and we expect every team member—whether staff or volunteer—to share our unwavering commitment to promoting the welfare of children and young people.
“We’ll support you to be your best with us”
This isn’t just a job. It’s a chance to be a positive role model, to inspire change, and to help young people realise their potential. Supporting them through challenges while celebrating their achievements makes this work truly meaningful. We’ll invest in you with comprehensive training, career development opportunities, and a benefits package designed to help you thrive—just like the young people we support.
Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for and we expect all employees and volunteers to share this commitment. Therefore, all appointments are made subject to satisfactory Disclosure and Barring Service, qualification and pre-employment checks.
The role of Local Service Manager will include:
* Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
* Developing and maintaining relationships with partners, key stakeholders and external agencies
* Overseeing the overall delivery of the service
* Working closely with our internal and external partners to achieve KPI’s
* Overseeing the service’s financial performance and managing the budget
* Managing the recruitment, performance and development of staff
* Flexibility around working hours is expected in accordance with the needs of the service
* Responsibility for health and safety in the service
Skills and experiences:
* Previous experience of working in a managerial role within a similar service, you will be able to demonstrate strong interpersonal, leadership and problem-solving skills
* Strong communication skills and the ability to remain calm under pressure
* Compassionate, caring, and hard working with a hands‑on approach to support
* You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development
* Proven ability to liaise effectively with statutory and voluntary partners
* Travel is a requirement of the role, therefore a full valid driving licence is essential
Are you ready to be your best?
Brilliant work deserves brilliant benefits!
Your Mind and Body
* Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
* Confidential 24/7 employee advice service (Includes medical and legal advice)
* Wellbeing resources through our employee platforms including Aviva Digicare
* A greener commute with our Cycle to Work scheme
Your Financial Wellbeing
* Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
* Exclusive discounts through our e-hub platform
* Securing your future with our contributory pension plan, matched up to 7%
* Life assurance
* Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period
Your Job
* 25 days annual leave (rising to a maximum of 30 days) plus bank holidays
* Growth and development with us through comprehensive training and internal career opportunities
* Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
* Loyalty recognition scheme for 12 month’s service onwards
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Job Segment: Service Manager, Home Care, Manager, Customer Service, Healthcare, Management
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
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