Job summary The Learning Facilitator will be responsible for designing, delivering, and evaluating learning and development initiatives across the organisation, with a focus on improving service delivery, compliance, and staff capability in the provision of community health care equipment. This includes training for operational staff, clinical advisors, customer service teams, and delivery technicians. Main duties of the job Conduct training needs analyses across departments and develop targeted learning plans. Design and deliver engaging training sessions (face-to-face, virtual, and e-learning) on topics such as equipment handling, infection control, safeguarding, customer service, and Health and Safety. Collaborate with subject matter experts to ensure training content is accurate, relevant, and compliant with industry standards. Monitor and evaluate the effectiveness of training programmes using feedback, performance data, and KPIs. Support managers in coaching and developing their teams. Maintain training records and ensure compliance with regulatory and contractual requirements. Lead on induction programmes for new starters. About us Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision: Transforming Lives Values: Care, Innovation and Compassion Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT, Ethnic Minority and Men's Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background. Details Date posted 12 December 2025 Pay scheme Other Salary £40,000 to £42,000 a year pa Contract Permanent Working pattern Full-time Reference number 828-PROVIDE3487 Job locations Greenford Greenford UB6 8UH Job description Job responsibilities For full details of the job description and person specification please review the attached document. Job description Job responsibilities For full details of the job description and person specification please review the attached document. Person Specification Qualifications Essential PTLLS/Award in Education & Training Level 4 or equivalent Desirable Emergency First Aid Trainer Manual Handling Instructor Maybo Positive Management of Behavior Instructor Experience Essential Experience working in the Community Health Equipment sector Experience working in a warehouse environment Experience in delivering training both virtually and class based Good IT skills Desirable 2 years experience as a trainer Experience working with health or social care environments Person Specification Qualifications Essential PTLLS/Award in Education & Training Level 4 or equivalent Desirable Emergency First Aid Trainer Manual Handling Instructor Maybo Positive Management of Behavior Instructor Experience Essential Experience working in the Community Health Equipment sector Experience working in a warehouse environment Experience in delivering training both virtually and class based Good IT skills Desirable 2 years experience as a trainer Experience working with health or social care environments Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Provide CIC Address Greenford Greenford UB6 8UH Employer's website https://www.provide.org.uk/ (Opens in a new tab) Employer details Employer name Provide CIC Address Greenford Greenford UB6 8UH Employer's website https://www.provide.org.uk/ (Opens in a new tab)