Unit 5 Chancerygate Business Centre, Stonefield Way, Ruislip, HA4 0JA
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included
Retail Assistant
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Cycle to work
Enjoy savings of up to 25‑39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts
Save money at major high‑street retailers including Screwfix and B&Q.
Share Plans
Become a Kingfisher shareholder with a variety of schemes to choose from.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7‑day pass.
Simply Health
From dental care to acupuncture, customise your health plan and claim back money for treatments.
Long Service Awards
From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards.
Pension
Our award‑winning pension plan lets you choose your contribution amount and we add as much as 14% per month.
Life Cover
If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
Retail Trust
Look after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q Discounts
Enjoy 20% off all B&Q and Screwfix products as a member of the Kingfisher group.
Mind Training
Our partnership with Mind, the UK’s leading mental health charity, provides colleagues with the support and tools needed to look after their mental health.
Screwfix Community
Whether you’re working from our stores, our offices or your home, stay in touch with colleagues and access the resources you need.
Self‑Development
Advance job‑related skills or explore new interests such as learning how to play the guitar with our learning tools, including LinkedIn Learning.
Enhanced Family Leave
Inclusive Enhanced Family Leave policy and resources for all parents, with competitive pay above statutory requirements.
Training programmes
We provide comprehensive training and development programmes to help you grow.
First Steps to Management
This 16‑week programme is open to Service Assistants seeking an entry into management, providing learning on‑the‑job to coach you towards a Trade Counter Supervisor role.
Power Up to Trade+
A 12‑15 month programme offering a Trade Supplier Apprenticeship at level 2 to prepare you for a Trade+ Sales Supervisor.
Trade Up to Branch Manager
Over 15 months, undertake close supervision and structured learning to run a store, culminating in a Level 4 Retail Manager Apprenticeship.
Learning for Life
Opportunities to learn wider life skills, including Maths and English coaching through Skills Forward for colleagues and their families.
Be yourself at Screwfix
We celebrate individuality through our Employee Inclusion Network, 'Us', which helps colleagues share ideas and promote diversity and inclusion. True Ambassadors for Diversity & Inclusion lead the network.
Customer testimonials:
“You get a different range of tasks every day. One day doing delivery, the next serving customers.” – Joshy Phillips, Service Assistant
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” – Thiago, Trade Counter Assistant
“The supervisor position is a really good opportunity to learn and progress.”
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