Income Services Officer
Fixed Term Contract until 21/02/2026
25 hours per week- working pattern negotiable between Monday-Friday 9am-5pm
Chichester
Up to £32,500 FTE (£23,214 pro rata)
Hyde is looking to recruit an Income Officer.
Hyde is one of the UKs leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As an Income Officer, you will be working within our Income Team to manage the prevention and recovery of rent arrears and other debts.
Responsibilities
1. Recover rent arrears and service charges from an assigned account.
2. Respond back to all resident correspondence regarding the management of their account.
3. Offer money management advice to assist the resident in prioritisation of rent and service charge payments and reduction of arrears.
4. Ensure residents receive appropriate advice and guidance regarding...