Job Title: Print Account Manager – Hybrid Working
Salary: up to £35k pa (depending on experience)
Location: Greater Manchester
Reference: J89333
Contact:
Telephone: 0160 687 0017
Company Overview
We are working with a highly successful printing company that offers a comprehensive range of solutions designed around client needs. Customer satisfaction is their top priority, achieved through a fantastic team and outstanding service and quality.
Job Responsibilities
1. Support the management of a portfolio of customer accounts to ensure all customers receive a consistently superior level of customer service.
2. Develop a thorough understanding of customers’ needs to meet requirements as per their specific Service Level Agreement.
3. Respond to customer and supplier queries promptly and efficiently.
4. Handle quote requests from customers, providing accurate and detailed responses within the target response time.
5. Monitor and progress chase orders to ensure delivery within schedule, budget, and quality standards.
6. Proactively monitor stored and produced stock levels to ensure they are maintained appropriately.
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