Red Recruitment is recruiting a Contact Centre Trainer in Banbury to join our client, a specialist business process outsourcing and customer experience company. They provide tailored solutions in people, technology, and AI, supporting some of the world's biggest brands. As a Contact Centre Trainer you will be delivering a variety of contact centre training courses whilst working with the leadership team to design and deliver in house training. The salary for this position is £30,000 per annum. Package for a Contact Centre Trainer: Salary: £30,000 per annum Hours: Monday - Friday, full-time (depending on the campaign, you may have to work weekend shifts) Contract Type: Permanent Location: BanburyKey Responsibilities of a Contact Centre Trainer: Delivering training to new contact centre workers Designing, creating and implementing new training courses and materials Providing support to any team members who need assistance or a course refresher Ensuring all new workers have received all the knowledge and tools they need to do well in their roleKey Skills and Experience of a Contact Centre Trainer: Previous experience as a Trainer is preferred Ideally, you will have had experience working in a Contact Centre You will be required to work in a fast-paced environment and be able to create bespoke training for a number of campaigns You will be required to work both individually and as part of a teamThis is a fanta...