Overview
DH Associates Limited is an Independent Provider of Apprenticeships specializing in Health and Social Care for adults and children, our qualified staff are committed to providing tailored solutions. With accolades such as Skills For Care Accolades and Matrix and IIP accreditation, we consistently achieve exceptional outcomes.
Responsibilities
1. To accurately input learner information into the internal management information system (PICS/Smart Assessor) ensuring Government funding compliance is met.
2. To carry out internal audits of funded learning to ensure all regulations and financial compliance is met and produce and maintain audit action lists
3. Apply for PLR records and check complies with funding regulations
4. To set up, monitor and maintain manual learner records to meet awarding body and Government requirements
5. To contribute to planning and preparation of External Verification visits by providing data prior to planned visit
6. To use awarding body systems to book exams, registration and certification of learners
7. To produce a range of MI reports for management
8. Carryout telephone learner surveys, report any concerns, collate information and report outcomes
9. To update website and social media
10. To support the Management team and centre staff by providing administrative input for letters, minutes, messages, telephone calls etc
11. To meet and greet visitors, answer telephone calls and deal with internal and external enquiries, signposting appropriately.
12. To participate and actively contribute to improving service standards and service development.
13. To carry out any other duties deemed reasonable by their line manager
Experience
* Proven office experience or administrative experience is essential preferably in a training environment
* Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook)
* Strong organisational skills with the ability to prioritise tasks effectively
* Ability to work in a team
Pay: £26,500.00 per year
Benefits
* Company pension
* Free On-site parking
Schedule
* Monday to Friday
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