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Crm marketing specialist

Nottingham (Nottinghamshire)
Prescient Group
Marketing specialist
Posted: 20 October
Offer description

Marketing & Events Specialist

Nottingham - hybrid working (3 days office / 2 days home)

Salary £45,000 + bonus + benefits

We are recruiting for a highly prestigious law firm who consistently rank in the top tier of the Legal 500 and Chambers guide.

As well as developing your career, you will find a dynamic environment where your skills are truly valued with a clear progression path.


About the team

We’re looking for a proactive and collaborative specialist to join the Marketing & Events team, with a particular focus on Microsoft Dynamics 365 Customer Insights Journeys (CIJ) and event coordination. This is a fantastic opportunity to help evolve our marketing automation capabilities and support the delivery of high-impact events across the firm.


About the role

Working closely with the Head of Marketing & Events and the wider team, you’ll help drive smarter, data‑led engagement with our clients and prospects.


Key responsibilities

* Leading the use of Microsoft Dynamics 365 Customer Insights Journeys including journey orchestration, triggers, segmentation and events management
* Supporting the coordination and delivery of marketing‑led events, ensuring CIJ processes are followed and continuously improved
* Collaborating with colleagues to embed CIJ best practices across the team, encouraging broader adoption and upskilling
* Maintaining and optimising the MS Dynamics 365 platform in conjunction with our digital marketing team, ensuring it meets business needs and integrates effectively with other tools
* Supporting data accuracy, reporting and analytics – including event campaign performance and client engagement insights
* Assisting with training and documentation to build team-wide confidence in using CIJ
* Contributing to marketing automation projects, including A/B testing and email journey design
* Managing Zoom webinars including scheduling, technical setup and live support during sessions
* Providing support for face‑to‑face events which may include occasional travel and on‑site coordination
* Handling other aspects of the marketing function such as collateral support and managing website enquiries with a particular focus on timely and professional responses to web leads


Your skills and qualifications

We’re open to candidates with 1-2 years of experience working with Microsoft Dynamics 365, ideally including Customer Insights Journeys. You’ll be someone who is:

* Comfortable working hands‑on with CIJ, including event modules, triggers, and journey orchestration
* Interested in marketing automation and client engagement, with a keen eye for data and process improvement
* A confident communicator who enjoys working with stakeholders across teams
* Organised and detail‑oriented, especially when managing multiple events and campaigns
* Eager to learn and grow, with a collaborative mindset and a willingness to share knowledge

The Prescient Group will manage your application per the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your data by the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all records of your data.

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