Parking and Transport Officer Level 2
Location: Canterbury
Salary: £30,105.50 Per Annum
Contractual hours: 37 Hours Per Week
Basis: Full time
Contract Type: Permanent
Job category/type: Enforcement
Job reference: CCC0788
About
Are you someone with a keen eye for detail and a can do attitude? Would you enjoy working as part of a team to deliver a quality service to the residents of the Canterbury District?
In this job, you will genuinley get to make a difference across the Canterbury District. When you tackle illegal parking, you are not just handing out fines, you are helping keep our roads and footpaths safe and easy to use for everyone who lives, works or pops by for a visit.
Plus, you will be right there with the team, looking after our car parks and making sure they are welcoming and well kept for the thousands of people who come to Canterbury every year. It is a real chance to play your part in keeping the district running smoothly and looking it's best.
What is in it for you?
* A starting salary of £30,105.50 Per Annum.
* A cost of living pay award negotiated annually as a salary increase.
* We will support and encourage your career by providing excellent opportunities for training and development.
* Generous annual leave entitlement, starting at 23 days PLUS 3 additional days over the Christmas period whilst the Council offices are closed. There is also the option to buy additional annual leave.
* A fantastic local government pension scheme.
* Employee perks, including multiple retailer and lifestyle discounts to tackle the cost of living and help you enjoy your free time.
* Free use of Canterbury’s Park and Ride for an easier commute.
About this Parking and Transport Officer job in Canterbury
In this role as a Parking and Transport Officer, you’ll get stuck into a variety of tasks. Not only will you be out and about enforcing the rules and educating people to help reduce illegal parking across the district, but you will also be responding to concerns from the community and regularly checking our car parks to make sure they are always up to scratch for residents. It is all about keeping things running smoothly and making a real difference for everyone in the area.
Here is what you will get up to
* You will carry out patrols to identify illegal parking and enforce parking regulations by issuing Penalty Charge Notices.
* You will cover large distances on foot.
* You will be out and about as the face of the council, chatting with local residents, answering their questions in person, and keeping in touch through our dedicated comms system to make sure everyone feels supported and informed.
* You will be there to help people using our car parks by carrying out regular checks and letting us know if you spot any necessary repairs or equipment that’s not working as it should.
* You will carry out basic maintenance tasks on equipment to make sure that those using our car parks run smoothly.
Working pattern
* 37 hours per week, averaged over a 3-week shift pattern.
* This is achieved with 9-hour day shifts, which will include some weekends. Rest days will be scheduled during the week on weeks that you are rostered to work on the weekend. The early shift is 07:45am to 16:45pm. The evening shift begins at 11:45am to 20:45pm. There are also opportunities to carry out ad hoc very early shifts or later evening shifts, on a voluntary basis, to maximise enforcement cover during busy seasonal periods.
About you, the ideal Parking and Transport Officer for the job
Full training around the technical aspects of the role will be given, supporting the right candidates to learn and develop in the role.
Here is what you will need to be successful in the job
Your knowledge
* An awareness of parking restrictions is highly desirable along with knowledge of key legislation (Traffic Management Act).
Your skills
* Able to communicate tactfully and effectively with the public and deal with difficult or confrontational situations
* Ability to work effectively as a member of a team as well as on own
* Ability to maintain a high level of attention to detail
Your experience
* Experience of working with members of the public.
* Experience of using ICT in a work-based situation or setting to capture, record and monitor actions.
Due to the nature of this role, the successful applicant will be required to undertake a standard DBS check as part of their pre-employment clearances.
So, if this Parking and Transport Office job opportunity in Canterbury looks right for you, please apply today! Simply click the “Apply Online” button and create your account to begin your application form.
Interviews are planned to take place on the 09 June 2026.
Equality, Diversity & Inclusion at Canterbury City Council.
We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.
Our diversity strengthens our ability to serve the diverse communities we support through our work.
To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.