Overview
Serco is recruiting for a Maritime Assurance Lead to join the team in Portsmouth on a hybrid basis. The key purpose of this role is to drive excellence in maritime assurance across DMS NG C2 & C4 operations and commercial activities. Ensure operational safety, compliance, and continuous improvement by leading audits, managing risk, and embedding best practices that exceed industry standards.
Responsibilities
* Lead the development, implementation, and continuous improvement of maritime assurance/quality to ensure compliance with international regulations, industry standards (SOLAS, ISM Code, MARPOL), contractual obligations and best practices in maritime operations.
* Monitor and audit operational activities to ensure compliance with maritime laws and regulations; identify, assess, and mitigate operational risks, environmental impact, and vessel performance.
* Champion and support delivery of maritime assurance and company training programs for all maritime personnel, ensuring they are up-to-date with industry regulations and required corporate training.
* Coordinate and conduct internal and external audits of vessels and operations to ensure compliance with safety standards, risk management procedures, and regulatory requirements.
* Lead investigations into accidents or safety-related incidents, identifying root causes, recommending corrective actions, and ensuring implementation of recommendations to prevent recurrence.
* Maintain thorough documentation of audits, inspections, risk assessments, and corrective actions; prepare and present detailed reports on assurance activities to senior leadership and regulatory bodies.
* Collaborate with vessel crews, technical teams, external stakeholders (such as classification societies, flag state authorities), and regulatory agencies to drive continuous improvement in operational safety and assurance practices.
* Stay updated on evolving maritime regulations, emerging risks, and technological advancements in the maritime sector; recommend and implement continuous improvement initiatives to elevate operational safety and assurance standards.
* Support and guide best assurance practice across MOD and commercial regulated (Explosives Management / Diving / Recompression Chambers) standards.
Qualifications
* SC Clearance required.
* Flexible to travel to other Serco sites when required.
* Minimum experience of 10-15 years in maritime operations or safety management, with 3-5 years in a senior maritime assurance or leadership role.
* In-depth knowledge of maritime integrated management systems (IMS), risk management practices and regulatory frameworks IMO SOLAS MARPOL ISM Code).
* Proven experience in leading audits, inspections, and incident investigations in a maritime setting.
* ISO45001 Lead Auditor essential.
* ISO9001 Lead Auditor essential.
* ISM Lead Auditor desirable.
* Proven track record and experience operating specialist maritime environments.
* Experience and good understanding of governance of a regulatory environment (Maritime) relating to the contract.
* Experience and proven track record in MoD and commercial maritime relations.
* Strong leadership and team management abilities, with excellent communication and interpersonal skills.
* Analytical mindset with the ability to assess and mitigate risks.
* Proficiency in using maritime operational safety and compliance software, as well as Microsoft Office Suite.
* Ability to work under pressure, manage competing priorities, and maintain attention to detail.
* Solid understanding of the MoD and commercial marine market in which the contract operates.
* Track record in developing and implementing a strategy and plans to achieve success in service delivery and growth.
* Ability to create and communicate a compelling vision and sense of purpose that motivates teams at all levels.
* Demonstrates ability to network internally and externally and influence effectively to navigate complexity and deliver results.
* Drive for delivering a quality service, values positive customer feedback, and improves effectiveness.
* Strong knowledge across all business functions, including finance, business development, people management and communications.
* Excellent analytical skills with ability to assimilate information quickly, and communicate key messages simply and effectively to the business.
* Effective communicator with the confidence and ability to deliver formal reports and presentations to clients and internal senior stakeholders.
What we offer
* Competitive salary plus company car.
* Up to 6% contributory pension scheme.
* Serco discounts which include cinema, merlin entertainment, and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
* A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
* A safe and supportive culture.
* Interesting and enjoyable work.
* A company passionate about diversity and inclusion.
* Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
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