Introduction
The St Clement's Community Property Trust is a charity based in East Oxford which supports the local community by providing welcoming spaces for local charities and organisations. The St Clement's Centre is an important community hub in the area which many local groups and organisations use. The St Clement's Centre' users provide a diverse range of activities, including a food larder, adult education, toddler sessions, support sessions, music groups, pilates and many more. The St Clement's Centre also provides office space for a number of local charities.
The St Clement's Centre has developed into a busy venue which has resulted in this new position of a Centre Manager, who will be responsible for managing the hirers and ensuring that the St Clement's Centre provides a hospitable and welcoming space for those who use it.
The St Clement's Community Property Trust owns other properties, primarily residential, and assets which provide income to support the work of the Trust. The management of these is not part of the role though it is important to understand how they fit into the functioning of the whole Trust.
The Trust's mission statement is: To offer a visible practical expression of Jesus' presence in the local community with a vision to see a flourishing, hospitable local community, attentive to the least, the lost and lonely. The Trust's values, inspired by the example of Jesus Christ, are to be generous, hospitable, servant-hearted, visible and accessible, and in all things to work to build community for now and the future.
The Team
The Centre Manager will be a member of the staff team who work closely together to support the vision and mission of the Trust. The team, led by the General Manager who reports to the Trustees, is made up of the Centre Manager and the Caretaker. The Centre Manager is responsible to the General Manager for their day-to-day work. The Team members support each other in their various duties and responsibilities.
The Role
The Centre Manager is to manage the St Clement's Centre to ensure that the Trust provides a hospitable, accessible and supportive environment for the groups and partners who use the St Clement's Centre. This person will often be the first point of contact for people with the Trust.
Duties and Responsibilities
Centre management
· To oversee the daily operations of the St Clement's Centre
· To provide a warm welcome to all visitors to the St Clement's Centre.
· To ensure that the St Clement's Centre, including the car park area and the garden, is always well presented and kept clean and tidy via management of the contract cleaners and other businesses, and assisted by the Caretaker.
· To monitor the post and deliveries and distribute to the office users as appropriate.
· To ensure that the reception space is made welcoming for everyone and that the hire spaces are kept presentable and accessible.
· To liaise with the Caretaker over general supplies needed for the St Clement's Centre.
· To manage health and safety compliance at the St Clement's Centre and be aware of any potential health and safety and security concerns, and to deal with appropriately.
· To liaise with the Caretaker over any minor maintenance issues relating to the St Clement's Centre.
· To be the first port of call for any major issues relating to the St Clement's Centre, addressing concerns with professionalism and empathy, and where appropriate, liaise with the General Manager to resolve them.
Room bookings
· To manage the room bookings of the St Clement's Centre, taking into account potential clashes of activities, and keep accurate records.
· To liaise with the General Manager regarding the invoicing of the hirings.
· To respond to general enquiries in a timely manner and meet with potential hirers to explain how the St Clement's Centre operates.
· To ensure that new hirers' activities fit within the room hire policy and that hirers understand the terms and conditions of hire, including having public liability insurance and where applicable, a safeguarding policy.
· To manage the door access system, including issuing door fobs.
· To ensure that hirers know and understand the procedures for evacuating the premises in an emergency.
· To ensure that the hirers of the premises have a positive experience and where there are issues or problems, to seek to resolve these.
· To manage any issues arising from hirers and users from the Centre and where appropriate, raise any concerns with the General Manager.
Business development
· To support the development and maintenance of the relationships with the regular hirers and office users and monitor their future needs in terms of space, expansion of activities, storage needs, and access.
· To work alongside the General Manager, to assist in the development of relationships of groups which support the mission statement.
· To support the General Manager in the promotion of the premises and its facilities, in line with the vision, including social media, notices and other public areas.
General
· To be a member of the staff team and take part in regular staff meetings.
· To work alongside the rest of the team to assist in the development of relationships of groups which support the mission statement.
· To undertake any other reasonable work requested and deemed appropriate by the General Manager.
· To respond to general enquiries in relation to the Trust or other users of the St Clement's Centre, either made in person or by phone, and to direct or deal with as necessary.
· To be available for out of hours calls in relation to emergency situations in respect of hirings, which can usually be managed remotely by telephone or email and historically have been fairly infrequent.
Essential criteria
· To be supportive of the Christian vision, mission and ethos of the Trust
· To have a friendly, courteous personality, with excellent communication skills and the ability to work as part of a team
· To have IT competence to use electronic calendars, emails, Microsoft Sharepoint, Word and Excel.
· Strong organisational and administrative abilities, able to ensure that a large number of tasks are completed diligently and on a regular basis, and prioritising tasks.
· To be flexible, to be prepared to adapt and find solutions as issues arise, and enjoy a varied routine.
· To have the ability to react effectively to one-off situations.
Desirable criteria
· Experience of using social media in order to promote the St Clement's Centre and the activities and events as appropriate.
· Experience of working in the charity sector or public-facing environment.
Summary of key terms
· The employer is the St Clement's Community Property Trust. This post will be a permanent contract. The first six months forms a probationary period, after which 3 months' notice is required on either side.
· Place of work: St Clement's Centre, Cross Street, Oxford OX4 1DA
· Hours of work: The post is part time 15 hours a week, with core hours as agreed with the General Manager to work with the rest of the team, to be spread over at least three days of the working week.
· Salary: Pro rata full-time equivalent of £27,000 a year.
· Holidays: The post holder is entitled to 99 hours holiday a year (calculated on a pro rata basis by reference to a full-time entitlement of 33 days holiday each year). This is inclusive of any public holidays that would otherwise be a normal working day.
To apply:
Please send your CV and covering letter explaining why you are interested in the role by the closing date of 22 September 2025 by email to Interviews are expected to take place on 29 September 2025.
Job Types: Part-time, Permanent
Pay: £27,000.00 per year
Expected hours: 15 per week
Benefits:
* Free parking
Work Location: In person