Business Support Officer
Location: Town Hall, Gosport
Hours: 37 hours per week, Monday to Friday
Salary: £26,403 to £28,142
Contract Type: Full-Time, Permanent
Join our dynamic Streetscene team at Gosport Borough Council!
We are seeking a highly organised and proactive Business Support Officer to provide essential administrative and operational support to our Streetscene service. This is an exciting opportunity for someone who thrives in a busy, customer-focused environment and wants to make a real difference in the local community.
Key Responsibilities
* Provide effective business support and ensure a customer-focused service.
* Maintain accurate records of public enquiries.
* Operate as a radio contact for ‘Council Base’ communications.
* Assist in updating web content in coordination with Streetscene Managers.
* Manage pitch booking systems, liaising with local clubs and handling invoicing.
* Support DSO operations by processing timesheets, ordering materials, and providing general administrative support.
* Process orders and invoices via our procurement systems.
* Ensure compliance with council data and information policies.
* Handle customer queries and complaints professionally.
* Adhere to all Health & Safety, Equal Opportunities, and Safeguarding policies.
What We’re Looking For
* Strong IT skills, particularly in Microsoft Office (Word, Excel).
* Excellent organisational and time management abilities.
* Experience working in a busy office or customer service environment.
* Clear communication and interpersonal skills.
* Ability to work independently and use initiative.
* Experience with local government systems or procedures.
What We Offer
* A supportive and friendly team environment.
* Opportunities for learning and development.
* Flexible working arrangements.
* Local Government Pension Scheme.
* A role that supports the community and makes a visible impact.
If you're passionate about administrative excellence and ready to support vital council services, we’d love to hear from you.
Closing date for receipt of completed submissions – Sunday 3rd May 2026
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