Role Overview
We are recruiting for an ambitious Regional Sales Manager to join our team in the Witney, Oxfordshire office. This is a fixed term role until the 31st December 2026. The Regional Sales Manager is responsible for delivering excellent sales and service results through a team of dedicated Country Specialists.
Key Responsibilities
* Lead the sales team within your region with drive, energy and urgency to ensure maximum sales are extracted from the available leads.
* Effectively manage the performance of individuals with the team ranging from new starters to high performers.
* Tackle underperformance promptly as per Audley best practice in conjunction with HR and Head of Sales & Service (HoSS).
* In conjunction with HoSS and Head of Programme take responsibility for setting and communicating targets for individuals within the team.
* Provide sales training and constant support to Country Specialists within your region and ensure their product knowledge is continually up to date.
* Take responsibility for responding to operational and emergency situations in your region, including issues caused by suppliers, airlines or unexpected events to ensure best results for clients.
Candidate Profile
You are a proactive and results‑driven individual, with experience of managing a successful sales team. You have a proven and consistent track record of excellent sales and customer service and your organisational skills and the ability to manage a high workload are second to none. You will be a clear and confident communicator who is resilient to pressure and have excellent customer service and problem‑solving skills.
Additional Experience Required
* Comfortable managing others in an inspirational and encouraging way.
* Passionate about travel, possessing a strong appreciation of different cultures.
* Motivated by achieving results through their team and feel at ease negotiating with suppliers.
* Proven skills in customer service and complaint handling are essential.
* Natural organiser, ability to multi‑task and high attention to detail.
Benefits & Working Conditions
At Audley Travel, we turn careers into adventures. We're dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Audley and become part of a supportive community that prioritises your development. Inclusive culture, competitive salaries and benefits support your well‑being and growth.
The role operates a 7‑day week experience for our clients. Majority of work hours are between 9am‑5:30pm Monday to Friday, with one evening per week and some weekends, with corresponding days off. The position is based in our Witney office on a hybrid basis, requiring a minimum of three days per week in the office.
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