Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Group are looking for a dedicated and organised Clinical Administrator to join our team at Cygnet Sedgley Lodge & House. You will be working 40 hours per week, Monday to Friday, 09:00 am to 05:00 pm, helping to ensure the safe and smooth running of services for the people in our care. Cygnet Sedgley House and Cygnet Sedgley Lodge offer a 34-bed high support inpatient rehabilitation (level 2) service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. Located just outside Wolverhampton city centre, the service benefits from excellent transport links across the West Midlands. Who We Support Men aged 18&43; who may be: Detained under the Mental Health Act (1983) or informal Living with primary mental illness, including: Complex comorbidities Substance, drug or alcohol misuse Treatment resistance Behaviours that challenge Aiming for a return to community or community-based care History of Sexual Abuse or Domestic Violence Typical diagnoses: Schizophrenia, Schizoaffective Disorder, Bipolar Affective Disorder or Depression. Your Day‑to‑Day Responsibilities Provide a high standard of organisational and administrative support Prepare reports and written materials as required Maintain accurate files, records and documentation Work collaboratively with the wider administration team to ensure smooth departmental operations Take notes and minutes during meetings when required Answer telephone calls and respond to enquiries in a friendly, professional manner What We’re Looking For Previous administrative experience, ideally in a customer‑facing or clinical environment Highly organised, helpful and confident managing multiple tasks Strong IT skills, including Windows, Word, Excel and Outlook Familiarity with telephone systems Polite, friendly and approachable, with excellent communication skills GCSE Maths and English (or equivalent), with strong numeracy and literacy skills Close attention to detail and a clear understanding of confidentiality Flexibility to support cover for annual leave, sickness and training What We Offer Salary: £28,260 per annum Group pension scheme Free meal on shift NHS staff discounts Free Health Cash Plan Cycle to Work Scheme Employee Assistance Programme (EAP) Free eye tests Please note that successful candidates will be required to undergo an enhanced DBS check. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible What next? If you care about making a difference – we want to talk to you. Click the button to apply