Description: Inside Sales Representative – Permanent, On Site – London, ON, 519, N6M – Salary 65-75k – Benefits & Pension Plan.
The Opportunity
Obtaining and up‑selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience. Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills. Experience in Bearings, Power Transmission, and Industrial Products.
The
* Develop and maintain confidential client information utilizing internal CRM software.
* Manage customer satisfaction with all existing customers by delivering the utmost in customer service.
* Generate new and repeat sales by providing product and pricing information in a timely manner.
* customer requirements and expectations to recommend specific products and solutions.
* Recommend alternative products based on cost, availability, or specifications.
* Increase sales and average order size by means of cross‑selling, up‑selling, add‑on sales and offering promotional sales items.
* Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps as required.
* Attend site visits and customer presentations with After Market Sales Rep as required.
* Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner after hours on call rotation.
The Candidate
* Technical, electromechanical, or post‑secondary diploma related to the industrial field or equivalent experience.
* Knowledge of mechanical power transmission, hydraulics and/or pneumatics.
* Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred), completion of ongoing product training.
* Responsible and adaptable.
* Problem solving skills.
* Results‑oriented and willingness to always offer superior service.
* Demonstrated planning and organization of work.
* Good team spirit.
Belcan is a leading provider of qualified personnel to many of the world’s most respected enterprises. We offer excellent opportunities for contract/temporary, temp‑to‑hire, and direct assignments in the engineering, IT, and professional fields. Belcan is a team‑driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com.
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