Are you a dynamic professional with a passion for delivering exceptional customer service? We’re looking for a Customer Service Support Executive to join a team environment and make a real impact. If you thrive in a fast-paced, target-driven environment and have a knack for building meaningful customer relationships, this role is for you! Overview As a Customer Service Support Executive, you’ll be at the forefront of our customer interactions, handling inbound calls, providing first-class service, and promoting our range of products and services. Benefits * Salary £25,000 + commission * Permanent position * Hours Monday - Friday 9-5.30pm / 1 Saturday per month 10-4pm ( enhanced pay) * Christmas bonus * 28 days holiday inc bank holidays * On site parking * Pension scheme * Gym discount & Full paid socials Responsibilities * Deliver outstanding customer service on every call, ensuring customer satisfaction and loyalty * Handle inbound enquiries with professionalism and provide effective solutions * Proactively make outbound calls to existing and potential customers * Facilitate new customer service processes to support business transformation * Maintain accurate records of customer interactions and engagement using spreadsheets and CMS systems * Handle challenging conversations with empathy and professionalism, escalating feedback when necessary Qualifications * Proven experience in a...