You don’t need loads of experience—just a genuine interest in tech, a willingness to learn, and a positive attitude. As an IT Apprentice, you’ll get hands-on training, real-life experience helping businesses, and support from a team who want to see you succeed. -Installing and configuring computer hardware, software, systems, networks, printers, and scanners. -Monitoring and maintaining computer systems and networks. -Providing technical support across the company (this may be in person or over the phone/remotely). -Testing new technology. -Repairing and replacing equipment as necessary. -Responding in a timely manner to service issues and requests. -Logging customer queries/issues in the company ticketing system promptly. In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT. This is your chance to earn while you learn with a salary of £18,000 per year, enjoy 21 days holiday plus bank holidays, and gain valuable skills that open the door to a future full of opportunities in the fast-moving world of IT.